Privacy Notice for Willow Tree Carpentry and Joinery LTD

Last updated: 4 October 2024

At Willow Tree Carpentry and Joinery LTD, we are committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (GDPR).

What Data We Collect

When you fill out the Contact Us form on our website, we collect the following information:

  • Name (First Name, Last Name)

  • Email Address

  • Phone Number

  • Message

How We Use Your Data

We collect and use your personal data to:

  • Respond to your queries or requests

  • Contact you about the services you have inquired about

  • Improve our customer service and offerings

We do not use your data for marketing purposes unless we have your explicit consent.

Data Sharing

We will never sell or share your personal data with third parties for marketing purposes. However, we may need to share your data with trusted service providers to support our operations, such as hosting our website, processing inquiries or sharing with contractors we work with. All third-party providers are required to comply with GDPR and ensure the protection of your data.

How Long We Retain Your Data

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

Your Rights

You have the following rights regarding your personal data:

  • The right to access the personal data we hold about you

  • The right to correct inaccurate or incomplete data

  • The right to request deletion of your data, unless we are legally obliged to retain it

  • The right to restrict processing of your data

  • The right to data portability

  • The right to object to processing in certain circumstances

To exercise any of these rights, please contact us using the details below.

Data Security

We take the security of your personal data seriously and have appropriate measures in place to prevent unauthorised access, loss, or disclosure of your information.

Contact Us

If you have any questions about this Privacy Notice or your personal data, please contact us at: